Looking for a bike and don't see it on our website?
Don't panic, we are here to help.
Why is the bicycle supply so constrained and how did we get here?
In a word “Everything”. The global production shutdown in the Spring of 2020, social distancing requirements in factories slowed production and those combined with the Covid Bike Boom (sales up 20%) created a confluence of supply constraints and demand that literally emptied the supply chain. It is not just bicycles, lumber prices are up 150%, automobile manufacturers can’t get microchips, home appliances are 12+ week lead times.
The bicycle supply chain has issues at literally every level from raw materials, key component shortages (one supplier manufactures 80% of all saddle brands), Tires (4 main suppliers supply most brands and it is a very slow, capital intensive process) and drivetrains (2 key global suppliers). There is also a shortage of shipping containers in Asia and overwhelmed ports of entry that have increased typical shipping times from 30 days to 90+ days.
So what are we doing? Everything we can!
We placed thousands of bikes, key repair parts and accessories on backorder starting last summer and we continue to place orders every week for future delivery. We are receiving product every week and have reasonable visibility for products on order. However, lead times for many items ordered today are 6-12 month lead times and we will have limited inventory for the remainder of the year.
How to purchase a bike?
We have a limited number of models, sizes and colors in inventory currently. For the bikes we don’t have, we maintain a list of backordered bikes and estimated ETA’s that we update every week. We are taking small refundable deposits to put your name on the incoming bikes. We then reserve the incoming bike, assemble and notify you on arrival. The ETA’s are typically accurate within 1-2 weeks for those ETA’s within 90 days and accurate within 4-6 weeks for those bikes that are a bit further out….we know that sounds crazy but again, there are supply issues in every step of the chain that can cause delays. Email or call the stores and they will help to find the right bike in inventory or to place on order.
Taking care of our customers is very important to us. Customers and our teams have been dealing with very challenging circumstances for a year. We will do our best to provide empathy, information and take care of you, but please be patient with our teams. Nearly every transaction takes several extra steps and we are doing our best to respond to an overwhelming number of inquiries of folks trying to find products.
We appreciate you!
Elevation Cycles Crew
Bike Backorder List
Electra Hybrid– Townie Go! 5i, 7D, 8D EQ, 10D, Vale Go! 9D EQ
Trek Hybrid – Verve+ 2, 3 / Allant 7, 7S, 8S, 9.9S
Trek Mountain – Powerfly 4, Powerfly 4 FS, 9 FS, Rail 5, 7, 9.7 / Supercaliber 9.6
Pivot Mountain – Shuttle
Pivot Road - EVault
Hybrid - Comfort – Cruiser-Urban
Electra – Cruiser Lux 3i and 7D, Loft 7i, 7D, Townie 7D/EQ and 9D
Trek - Dual Sport 1, 2, 3 / FX 1, 2, 3, 4, 5 / Verve 2, 3
Mountain Bike Hardtail
Trek – Marlin 4, 5, 6, 7, 8 / X-Caliber 8, 9 / Roscoe 6, 7, 8, Fat Bikes – Farley 5, 7, 9.6
Yeti – ARC
Mountain Bike – Full Suspension
Pivot – Mach 4 SL, Mach 6, Trail 429, Switchblade, Firebird
Trek – Fuel EX 5, 7, 8, 9.8, Top Fuel 7, 9.8, Slash 7, 8, 9.8
Yeti – SB115, SB130, SB140, SB150
Road and Gravel Bike
All City – Cosmic Stallion, Space Horse, Zig Zag
Trek Checkpoint - ALR 4 (limited sizes), 5 / SL 5, 6, 7
Trek Domane - AL 3, 4, 5 / SL 5, 6, 7 (Shimano Di2 and Sram E-Tap) / SLR
Trek Emonda – ALR 5 / SL 5, 6 Pro, 7 E-Tap / SLR 6, 7
Trek – Kickster Balance, Precaliber 12, 16, 20, 24 / Roscoe 20, 24 / Wahoo 24, 26
Pivot - Point
Radio - Various
We the People – Various